![]() ![]() Your IVR menu when coupled with a well-written and easily understandable voice prompts enables a customer to seek his way through your phone system. Consider it as a front door of your business It is an Automated Phone Response System, which is the first thing that people see, hear and depending on this a customer generally forms an impression about your business. Applet Docs Learn about the applets that help you build your own custom call workflowĪs a business operator, you will agree that interactive voice response or IVR plays a crucial role in providing a personalised customer experience.Usecases Explore real world use-cases using Exotel APIs.Postman Workspace Try out Exotel’s APIs from the public collections on our Postman Workspace.API Console Try out our APIs first-hand with minimal effort.API Docs Learn about the various communication APIs Exotel has to offer.Developer Portal Build what your business needs with our voice and SMS APIs.Downloadables Ebooks, Presentations & Whitepapers on cloud telephony.Webinars Join our upcoming live webinars, or listen to on-demand webinars at any time.Engineering Blog We talk about technology, running a startup and delivering the best experience for your customers.Blog We talk about technology, running a startup and delivering the best experience for your customers.Healthcare Powering teleconsultations for Practo, Netmeds.IT Effective and streamlined communication for ACT, GamesKraft.Hyperlocal Innovative calling & lead management for Swiggy, Furlenco.Logistics Efficient customer communication for EcomExpress, Bluedart.E-Commerce Reliable customer communication at scale for Flipkart, Nykaa.Education Enabling admissions, sales and support for Byju’s, Vedantu.BFSI Secure and efficient customer communication for HDFC, Bajaj Finserv.AppToApp Calling VoIP based in-app calling.WhatsApp Access WhatsApp live chat, APIs, and chatbots. ![]() Lead Assist Patented lead management for marketplaces.SMS Campaigns Broadcast Personalised Messages at Scale. ![]()
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